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Biz Addrbook Manual  [ Japanese ]


Trouble shooting

Displayed Invalid activation code

Even if the sent activation code is entered, if "Invalid activation code" is displayed and can not be registered, there are the following reasons.

You have registered with a different e-mail address than your e-mail address

For a trial license, the e-mail address you applied must be the e-mail address you use in Outlook.
Also, you can not register correctly unless the uppercase and lowercase letters of the mail address at the time of registration are the same.
If the mail address at the time of application is different, please apply again.

There are some mistakes in input

There are possibility that there are mistakes in the input character.
The letters used in the activation code may not include the alphabet "O", "I" and may contain the numbers "0" and "1".