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Biz Addrbook Manual  [ Japanese ]


Trouble shooting

License does not become valid

Even if you register an activation code, your license may not be activated.
In that case, there are the following reasons.

Addin can not communicate with our license server

Depending on the environment you use, there may be cases in which network communication with application software (Outlook) from Seasoft's license management server is blocked.
Then, please confirm the following points.

Blockade by Antivirus software

Antivirus software may be shut down.
Please set to allow access to https://seasoft.jp in the settings of your Antivirus software.

Blockade by proxy

It may be blocked by a proxy server on your network.
Please ask the administrator of the network to set it to allow access to https://seasoft.jp.